Guest Assistance Pass

wabby1 · 03-30-2007, 12:48 PM

Does anyone know if the park still issues the Guest Assistance Passes? We have a couple of people in our party who have orthopedic problems, and would greatly benefit from them.....

eclipsdude · 03-30-2007, 01:07 PM

Unfourntely, Disneyland will not issue Guest Assitace Pass's because... they simply do not exsist! Unless you rent a wheelcahir of ECV then your out of luck... I sugest just using the fastpass system to your advantage... and if your willing, go ahead and rent the ECV/Wheelchair.....

Hope this helped....

Peace

BCC · 03-30-2007, 04:46 PM

I've seen the cards before... Don't know how they get it though

wabby1 · 03-30-2007, 04:52 PM

I got one 2 years ago in June 2005. And they were very accomodating. I was just curious if they still did them. I have a chronic foot problem which requires a walking cast. I don't necessarily need a wheelchair, but standing in long lines would be brutal. I emailed the park today and inquired....haven't heard back yet.

Ezra · 03-30-2007, 04:56 PM

I know there was a discussion of these in
Son has Auspergers/Autism - suggestions? in Disneyland Resort Trip Planning. ...Which is where I think this thread should be, too... Hang on everybody!

PeoplemoverMatt · 04-02-2007, 12:44 AM

The GAC passes do exist, yet I've never had to obtain one so I can't say exactly how it's done. If you find yourself at Disneyland and still do not know, then I'd say go to City Hall and they'll tell you what to do from there.

-- PMM

MVP · 04-02-2007, 09:55 AM

go to guest services on Main Street next to the Fire Station on the emporium side of man street, you know right! anyways tell them your story and they will give you one. last time we went they gave my dad one. They told him to keep it for the next time we come so it can be used again and again

Neo · 04-02-2007, 10:25 PM

City Hall does issue GAC's still although the process can be painful depending on the person at the counter. Usually depending on age of person requesting they are given right away but if you look young enough to be a college student then they question you right away.

stevo505 · 04-06-2007, 01:58 PM

My grandmother has a hip problem so when we go with her she gets one and they allow you to go in a faster line. They work great if you cannot stand in line for long.

ryguy222 · 04-06-2007, 02:25 PM

I went to DL with my friends family, and my friends brother has ADHD, he just had to talk to his doctor to get one, so you need a doctors note.

HiddenMickey · 04-10-2007, 10:57 AM

I emailed Disneyland about this, and one of my guests may need one on our next trip. Here's what they said:

Dear Guest,

Thank you for your e-mail to the DISNEYLAND? Resort.

We are very pleased that you and your family will be vacationing with us
and we appreciate your desire to make your visit as comfortable and
enjoyable as possible.

As you may know, the DISNEYLAND? Resort strives to provide mainstream
access whenever possible, that is, all Guests use the same entrance and
queues. Information regarding specific attraction entrance procedures
can be found at City Hall in DISNEYLAND? Park or the Guest Relations
Lobby in DISNEY'S CALIFORNIA ADVENTURE? Park. Some attractions have
alternative entrances for Guests with disabilities. These are intended
to offer Guests using wheelchairs, or with service animals, a more
convenient entrance to the attraction. Alternative entrances are not
intended to bypass waiting lines.

You may wish to stop by Guest Relations or City Hall upon your arrival
to obtain more information about our services for Guests with
disabilities. There is a service option that has been created
specifically for the benefit of Guests who, for various reasons, may
require special assistance. The Resort can issue a Guest Assistance Card
for Guests with a non-apparent special assistance need. Depending on a
Guest's particular need, this card will alert our Cast Members to
provide special assistance such as allowing Guests admission to
attractions through alternative entrances, where applicable. This card
can be issued upon your arrival to the theme parks, but cannot be
arranged in advance. To accommodate individual needs, Guests are asked
to discuss their assistance requests with a Guest Relations Cast Member
prior to the card being issued. Proof of disability is not required.

In addition, some Guests may be concerned that they do not have the
stamina to wait in our queues. We strongly suggest these Guests consider
using a wheelchair or Electric Convenience Vehicle, as the distance
between our attractions is much greater than the length of our queues.

Again, thank you for taking the time to write. We hope you will have the
opportunity to visit the DISNEYLAND? Resort soon and trust your visit
will be pleasant in all regards.

03-30-2007, 12:48 PM	#1 (permalink)
wabby1 Join Date: Sep 2005 Location: Salt Lake City, Utah Posts: 56 My Mood:	Guest Assistance Pass Does anyone know if the park still issues the Guest Assistance Passes? We have a couple of people in our party who have orthopedic problems, and would greatly benefit from them..... __________________ "Outside of a dog a book is a man's best friend. Inside of a dog, its too dark to read." -Groucho Marx

03-30-2007, 01:07 PM	#2 (permalink)
eclipsdude Join Date: Feb 2006 Posts: 7 My Mood:	Guest Assistance Pass--REPLY Unfourntely, Disneyland will not issue Guest Assitace Pass's because... they simply do not exsist! Unless you rent a wheelcahir of ECV then your out of luck... I sugest just using the fastpass system to your advantage... and if your willing, go ahead and rent the ECV/Wheelchair..... Hope this helped.... Peace

03-30-2007, 04:46 PM	#3 (permalink)
BCC Toy Story Insaniac Join Date: Mar 2006 Location: Used to live in Canada. Now D-land. Canadian Citizen. Posts: 1,930 Images: 14	I've seen the cards before... Don't know how they get it though __________________ Dream Fastpasses won:11. Dream Fastpasses "won" 86(11/26/08) Total times on Screamin:141 Highest score on TSM (BCC) 441,100 (425,400) (EJC) 376,400(342,700) I got to ride TSM 10 days before opening!!! (June 7,2008) (Ride Count: 231) Top Midway Insaniac for the month of: August(425,400) September(411,200) October (407,100) November (441,100) Times broken 400,000 : 13 www.youtube.com/CptBingo Check out my crowd report! Updated after each of my visits! Guest Average for BLAB: 65,500 TSM: 120,000 My Countdown Counting down to: The timer hitting zero 4411 days 13 hours 48 minutes

03-30-2007, 04:52 PM	#4 (permalink)
wabby1 Join Date: Sep 2005 Location: Salt Lake City, Utah Posts: 56 My Mood:	I got one 2 years ago in June 2005. And they were very accomodating. I was just curious if they still did them. I have a chronic foot problem which requires a walking cast. I don't necessarily need a wheelchair, but standing in long lines would be brutal. I emailed the park today and inquired....haven't heard back yet. __________________ "Outside of a dog a book is a man's best friend. Inside of a dog, its too dark to read." -Groucho Marx

03-30-2007, 04:56 PM	#5 (permalink)
Ezra Favorite Hitchhiking Ghost News Editor Join Date: Oct 2005 Location: Portland Oregon Posts: 2,854 Images: 9 My Mood:	Trip Planning I know there was a discussion of these in Son has Auspergers/Autism - suggestions? in Disneyland Resort Trip Planning. ...Which is where I think this thread should be, too... Hang on everybody! __________________ Profile \| Visions Fantastic News Center \| UserPage

04-02-2007, 12:44 AM	#6 (permalink)
PeoplemoverMatt Will Work for Peoplemover Asteroids Champion! Hexxagon Champion! Breakout Champion! Alphabet Soup Champion! Asteroid Avalanche Champion! Bombs Away Champion! Flying Gonzo Champion! Moon Lander Champion! ABC wordgame Champion! 1-i Champion! 501 Darts Champion! Join Date: Sep 2004 Location: Valencia, CA Posts: 4,354 Images: 17 My Mood:	The GAC passes do exist, yet I've never had to obtain one so I can't say exactly how it's done. If you find yourself at Disneyland and still do not know, then I'd say go to City Hall and they'll tell you what to do from there. -- PMM __________________ "I don't believe in taking foolish chances, but nothing can be accomplished without taking any chance at all." -- Charles Augustus Lindberg "Our greatest natural resource is the minds of our children." -- Walter Elias Disney "So are we to continue in sin that grace might increase? May it never be! How shall we who died to sin still live in it? Or do you not know that all of us who have been baptized into Christ Jesus have been baptized into His death? Therefore we have been buried with Him...so we too might walk in the newness of life." -- Romans 6:1-4

04-02-2007, 09:55 AM	#7 (permalink)
MVP Join Date: Aug 2005 Location: LB,CALi (Los Banos) Posts: 537 My Mood:	go to guest services on Main Street next to the Fire Station on the emporium side of man street, you know right! anyways tell them your story and they will give you one. last time we went they gave my dad one. They told him to keep it for the next time we come so it can be used again and again

04-02-2007, 10:25 PM	#8 (permalink)
Neo VF's LoudMouth Administrator Bug Champion! The Collector Champion! Who Wants To Be A Millionaire Champion! Mars Patrol Champion! Join Date: Feb 2005 Posts: 4,252 Images: 107 My Mood:	City Hall does issue GAC's still although the process can be painful depending on the person at the counter. Usually depending on age of person requesting they are given right away but if you look young enough to be a college student then they question you right away.

04-06-2007, 01:58 PM	#9 (permalink)
stevo505 Happy Holidays! Join Date: Nov 2005 Location: California Posts: 1,041 Images: 3 My Mood:	My grandmother has a hip problem so when we go with her she gets one and they allow you to go in a faster line. They work great if you cannot stand in line for long. __________________ "All our dreams can come true if we have the courage to pursue them." - Walt Disney

04-06-2007, 02:25 PM	#10 (permalink)
ryguy222 "Merry Christmas!" Join Date: Sep 2005 Location: AZ Posts: 3,168 My Mood:	I went to DL with my friends family, and my friends brother has ADHD, he just had to talk to his doctor to get one, so you need a doctors note. __________________ -Ryguy222 My Countdown Counting down to: Graduation! 170 days 5 hours 48 minutes

04-10-2007, 10:57 AM	#11 (permalink)
HiddenMickey Join Date: Jul 2005 Location: SF Bay Area Posts: 1,234 My Mood:	I emailed Disneyland about this, and one of my guests may need one on our next trip. Here's what they said: Dear Guest, Thank you for your e-mail to the DISNEYLAND? Resort. We are very pleased that you and your family will be vacationing with us and we appreciate your desire to make your visit as comfortable and enjoyable as possible. As you may know, the DISNEYLAND? Resort strives to provide mainstream access whenever possible, that is, all Guests use the same entrance and queues. Information regarding specific attraction entrance procedures can be found at City Hall in DISNEYLAND? Park or the Guest Relations Lobby in DISNEY'S CALIFORNIA ADVENTURE? Park. Some attractions have alternative entrances for Guests with disabilities. These are intended to offer Guests using wheelchairs, or with service animals, a more convenient entrance to the attraction. Alternative entrances are not intended to bypass waiting lines. You may wish to stop by Guest Relations or City Hall upon your arrival to obtain more information about our services for Guests with disabilities. There is a service option that has been created specifically for the benefit of Guests who, for various reasons, may require special assistance. The Resort can issue a Guest Assistance Card for Guests with a non-apparent special assistance need. Depending on a Guest's particular need, this card will alert our Cast Members to provide special assistance such as allowing Guests admission to attractions through alternative entrances, where applicable. This card can be issued upon your arrival to the theme parks, but cannot be arranged in advance. To accommodate individual needs, Guests are asked to discuss their assistance requests with a Guest Relations Cast Member prior to the card being issued. Proof of disability is not required. In addition, some Guests may be concerned that they do not have the stamina to wait in our queues. We strongly suggest these Guests consider using a wheelchair or Electric Convenience Vehicle, as the distance between our attractions is much greater than the length of our queues. Again, thank you for taking the time to write. We hope you will have the opportunity to visit the DISNEYLAND? Resort soon and trust your visit will be pleasant in all regards. __________________ Have a brazzle dazzle day.

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