[Where'sYourLaughinPlace?]

I kinda know the frustration that goes along with the Passes and getting special services for those diabled. I was fortunate enough to get the assistance needed. On our most recent trip to the resort(June 06), I spent 15 minutes explaining to a girl at the guest relations desk in the PPH why we need transportation to the front gate for my grandmother(she has knee and hip problems and cannot walk very long, so we always rent an ECV in the park). It wasn't until I asked to talk to the manager that I actually got anywhere. Her manager gave me his card and essentially whenever we needed a ride, I just called the number and they sent us a van to quickly pick us up.
I have found that the cast members, and guest service members in the parks are really accomadating and helpful. When we attempted to rent an ECV for my grandma, they were out se they gave us a charged us for a wheelchair rental, and once they got an ECV returned, they called us, and let us use it the rest of the day(It was only about two hours after they gave us the wheelchair). So it really dissapoints me when I hear about stuff like this where they are not giving passes to those that also really need it. I am with all of you who have written emails and letters to the disneyland resort because I would do the same thing if they were to treat us like that when we go to the parks.